Privacy Policy
Last Updated: August 2026
1. Overview & Service Model
Pro Home Services (“we,” “our,” or “us”) operates an independent home services referral platform at clicksstars.com. Our primary mission is connecting homeowners with licensed and certified local service providers (e.g., plumbers, electricians, HVAC technicians). This Privacy Policy explains our practices regarding caller referral routing and data handling.
2. Information Collected & Referral Cookies
When you visit our website via an authorized referral partner link (e.g., ?ref=agent), our server sets a temporary, secure, HTTP-only cookie (such as ref_plumbing or ref_general) with a 24-hour expiration. This cookie is used strictly to route phone calls to the appropriate contractor network. We do not sell, rent, or trade personal data to third parties for marketing.
3. Phone Call Inquiries & Telephony Routing
When you initiate a phone call using the phone numbers displayed on our website, your call is connected directly to an authorized local service dispatch partner. Call details (such as caller ID and call duration) may be logged by telecommunications carriers solely for quality assurance, dispatch fulfillment, and operational verification.
4. Independent Service Contractors
All contractors within the network are independent business entities. Information you share directly with a technician or dispatch operator during service fulfillment is governed by that contractor's independent policies.
5. Contact & Inquiries
For any privacy inquiries or policy questions, please contact our support team or call our 24/7 hotline at +1-800-000-0000.